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Template versioning lets you iterate on designs without breaking production, track changes, and roll back when needed.

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Prerequisites

  • A template you want to version

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Version states

StateDescriptionUsage
DraftWork in progress, not used in productionDevelopment and testing
ActiveCurrent production versionLive message sending
InactivePrevious versions, archivedHistory and rollback
New templates start as Draft. When ready, activate a version; it becomes Active and the previous active version becomes Inactive.

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Creating versions

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New version from current

  1. Make changes to your template in the builder
  2. Click Save as New Version
  3. A new version is created in Draft state
  4. The current Active version stays live until you activate the new one

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From version history

  1. Open the template and go to Version History
  2. Click Create New Version
  3. A new draft is created from the current active version
Versions are auto-numbered sequentially (1, 2, 3, …). Numbers are never reused.

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Managing versions

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View version history

  1. Open the template
  2. Click Version History
  3. See all versions with number, state, and timestamp

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Activate a version

  1. In Version History, select a Draft version
  2. Click Activate
  3. That version becomes Active; the previous active becomes Inactive
Only one version can be Active at a time. Activating a draft does not automatically deploy; use your normal process to send messages with the new content.

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Roll back

To roll back: open Version History, select the Inactive version you want to restore, and Activate it. It becomes Active again; the current Active becomes Inactive.

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Best practices

  • Use drafts for all experimental changes
  • Activate only after testing (e.g. send to a test channel)
  • Use version history to compare and audit changes

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Next steps

Block types

Build the content that you version.